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Call toll-free and complain about FSS!
Posted: Wed Aug 01, 2007 8:26 pm
by captain_john
I spotted this in the Airventure newspaper while out at OSH.
http://www.aopa.org/whatsnew/newsitems/ ... 23fss.html
You can call and leave a message complaining about FSS and how long it takes to get a briefer on line.
WS says that he calls when he leaves his house and often does not get a briefer before he reaches the airport!
I just called and left a message. Perhaps you will too?
CJ
Posted: Wed Aug 01, 2007 9:15 pm
by papakeith
Actually, I haven't had an issue so far. but Bridgeport is still open. I've heard plenty of horror stories from others who haven't been as lucky as I.
Posted: Wed Aug 01, 2007 9:20 pm
by captain_john
It just takes me FOREVER to get through!
The guys at Bridgeport are VERY helpful, but getting to one is the hardest part!
CJ
Posted: Thu Aug 02, 2007 7:00 am
by Womack2005
They closed the Green Bay station
Now I get some joker (after a sometimes long wait) who knows nothing about Wisconsin weather.
Give it a few years and we will be talking to someone in India.
Posted: Thu Aug 02, 2007 8:02 am
by captain_john
Hahahaha, True dat!
Sad, but true!
CJ
FSS service has decreased
Posted: Thu Aug 02, 2007 9:52 pm
by aparchment
I tried to close my flight plan after leaving SFM when the Pres was in town a few weeks ago. I gave up after holding for 20 minutes.
When I call for my briefing it takes at least 5 minuetes to get through.
Service has definitely got worse in terms of timeliness.
The quality of the briefing is still good though.
Posted: Fri Aug 03, 2007 1:57 pm
by Thermos
Had a flight on Wednesday afternoon with a new student who only has a couple of hours in his logbook. I wanted to give him the opportunity to get a 'by the book' weather briefing from Bridgeport FSS.
After wasting 20 minutes of our time and his money waiting for a briefer, we gave up and used DUATS.
My tax dollars at work...
Dave
Posted: Sat Aug 04, 2007 7:14 am
by captain_john
Antony, when Rootin' Tootin' and Putin were in town, I canceled in the air.
I knew that getting through on the phone would be ridiculous!
CJ
Posted: Sat Aug 04, 2007 8:39 am
by captain_john
HEY!
I added a poll asking if you called.
I was wondering how many people called.
If you did, please indicate so here.
I will be first!
CJ
Posted: Sat Aug 04, 2007 9:07 am
by Wicked Stick
I just had a 22 minute wait on the phone to get to an available briefer.
I called in to leave a complaint... just for the wait time though as the briefer was friendly and helpful.
Posted: Sat Aug 04, 2007 10:47 am
by captain_john
ABSOLUTELY!
When I called, in no way did I "dis" the briefers!
The wait was all I had to complain about. I made that clear on my message too.
CJ