Aircraft Spruce
Posted: Fri Aug 12, 2005 3:03 pm
I have heard that Aircraft Spruce has been difficult to work with from some people. Today I just opened a package of a variety of AN fittings from them. As my luck would have it, one fitting was the wrong size. It was the correct type, only TWICE as big as I needed it.
The error was on the contents. The label read correctly. Upon calling, I was fearful that it would be difficult to explain this one over the phone. Brenda from Spruce was knowledgeable and cooperative. It seemed that she knew about the problem and is shipping out the correct fitting, gratis. My guess is that I am not the only one who got the wrong fittings!
Overall, a positive experience!
CJ
The error was on the contents. The label read correctly. Upon calling, I was fearful that it would be difficult to explain this one over the phone. Brenda from Spruce was knowledgeable and cooperative. It seemed that she knew about the problem and is shipping out the correct fitting, gratis. My guess is that I am not the only one who got the wrong fittings!
Overall, a positive experience!
CJ